Privacy Policy

Effective Date: August 1st, 2025

At Sparx Novate LLC ("SN", "we", "our", or "us"), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile application, and other digital services (the "Platform").

By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• Mailing/billing address
• Account credentials
• Payment information (processed via secure third-party processors)

1.2 Non-Personal Information

Including but not limited to:

• Browser type
• IP address
• Device identifiers
• Pages visited and time spent
• Referral links and geolocation data

1.3 Cookies and Tracking

We use cookies, beacons, and similar technologies to improve functionality and analytics. You may disable cookies in your browser settings.

2. How We Use Your Information

• To provide and manage our services
• To personalize your user experience
• To process transactions and provide customer support
• To communicate administrative updates
• To detect fraud and ensure security
• To comply with legal and regulatory obligations

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your information based on:

• Your consent
• Contractual necessity
• Legal compliance
• Legitimate interests, provided your rights do not override these

4. Sharing Your Information

We may share your information with the following categories of recipients:

• Service providers (e.g., cloud hosting, email delivery, analytics)
• Payment processors
• Regulatory authorities or law enforcement when legally required
• Affiliates or subsidiaries of Sparx Novate LLC
• Other users (if using collaborative features, with your consent)

5. International Data Transfers

We may transfer your data to countries outside your jurisdiction. We implement appropriate safeguards, including Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs), as applicable.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under GDPR (for EU users):

• Right to access your data
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to data portability
• Right to restrict or object to processing
• Right to lodge a complaint with a supervisory authority

Under CCPA (for California residents):

• Right to know what personal data is collected
• Right to request deletion
• Right to opt-out of sale of personal data (we do not sell your data)
• Right to non-discrimination for exercising your rights

To exercise any of these rights, contact us using the information below.

8. Children's Privacy

We do not knowingly collect personal data from children under 13. If we become aware of such collection, we will delete the data immediately.

9. Security Measures

We use physical, technical, and administrative security measures to protect your data, including encryption, access controls, and secure hosting environments. However, no system is 100% secure.

10. Third-Party Links and Services

Our Platform may link to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their policies.

11. Changes to This Privacy Policy

We may revise this policy from time to time. If we make material changes, we will notify you via email or through the Platform. Your continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Sparx Novate LLC
New York, NY, United States
Email: info@sparxnovate.com
Website: sparxnovate.com